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I was extremely impressed with the quality of sales service provided by LLV when buying our first motor home. I was given plenty of time to view the model that I was interested in and the opportunity to compare it with others without any pressure from the sales staff. We have used the motor home and have been pleased with the attention to detail taken in pre-sales preparation. The quality of instruction by Pete was very informative, enabling us to feel very confident in taking it for our first trip. I would strongly recommend anyone wishing to purchase a used motor home to make their first visit to LLV.
Mr P Shephard Lincoln. Autosleeper Sherborne - Purchase.
We bought our first motorhome off LLV and received first class service on both our viewing and purchasing visits. The staff werre very good allowing us to view at our leisure, although we only had eyes for one unit. Now that’s fine I hear you say, one would expect polite, friendly and professional staff as they are trying to sell an expensive product and nobody would buy if the staff were anything else. So the true test of a dealership, I believe, is in the after service. When our van developed a, previously undiagnosed, problem shortly after collection I phoned LLV with some trepidation thinking I would have a fight on my hands to get it sorted out. To my great relief (and surprise) a manager and a fitter drove from Lincoln to Liverpool the very next day to diagnose the problem and the fitter made the same journey four days later to carry out remedial work and the issue is now sorted. This was customer service above and beyond and we are both very grateful for the positive attitude and response. Even though LLV are a good distance from home we would have no hesitation in buying off them again and we would thoroughly recommend them. Thank you.
Mr and Mrs Winstanley Mersyside. Rapido Itineo SB700 - Purchase.
Excellent and very friendly service.
The whole process of purchasing our new caravan was a pleasant experience throughout.
The sales personnel listened intently to all our requirements and helped us decide to purchase without any undue pressure. They also assisted us in selling our old caravan to a third party dealer which took all the hassle of advertising it out of our hands, an altogether proffessional and caring approach to the customers needs.
This company stands out as an outstanding example of service oriented and ethical sales.
Mr Maclean Lincoln. Elddis Xplore 304 - Purchase.
Bought a used Motorhome and traded in a caravan. The experience was very pleasant from the day I walked through the gate including the solving of a few problems. The problems were not major, but annoying, however they were handled in a professional and pleasant manner. Many thanks to Steve, Gary and their team.
Mr Don Houghton Doncaster, South Yorks. Lunar Telstar GT - Purchase.
After a great deal of investigation and searching we bought our first Motorhome in April 2016 from Lincoln Leisure Vehicles. No pushy salesmen but experienced, knowledgeable support on hand throughout. The team couldn’t have been better. The exact model we were looking for, a Hymer 654, had just arrived and not even been prepared for sale. A very fair price was agreed and Lincolnshire Leisure Vehicles kept to their word, valeting, servicing and MOT’ing ”Hugo” for us within the agreed time. The handover was very thorough and we were encouraged to ask as many questions as we wanted on the day of handover and after we had taken delivery. Detailed history and service records were provided and every feature and piece of equipment demonstrated. The team couldn’t have been more helpful or supportive.
We would highly recommend Lincolnshire Leisure Vehicles. Their service and support have been exemplary.
Graham and Donna
Mr and Mrs Burks Horncastle, Lincs. Hymer B654 - Purchase.
Thank you to all the staff for making our purchase a pleasurable experience. We’ve always wanted a motorhome and Lincs Leisure had a superb range in stock to suit all pockets. They allowed us to leave a telephone deposit as we had seen the perfect one online and were unable to get there to view for a few days. Can’t wait for our first trip out in it!
Mr and Mrs Culbert Scunthorpe, Lincs. Elddis Autoquest 100 - Purchase.
Bought our first motorhome from the wonderful team at Lincoln leisure – excellent personanable service throughout and the aftercare when we had some niggles was faultless. Thank-you.
Mr and Mrs Francks Rettendon, Essex. Swift Lifestyle 590 - Purchase.
Sometimes you can go to a company to buy something and they are immediately on your back and you get uncomfortable and also you get negative “vibes” straight away. Lincoln Leisure was completely the opposite. There was no pressure what so ever. We had the freedom to roam around without hassle, but if you needed help, they were there ready to give advice and answer any questions. All of the staff there were easily approachable and very professional. We bought a Swift Charisma 540. On hand over I could not believe all of the help and the knowledge the staff had. a great and satisfying experience and I would definitely use them again. I would never use anyone else. thank you all the members of your team.
Mr Kevin Scott Lincoln. Swift Charisma 540 - Purchase.
We found Lincoln Leisure to be friendly welcoming and helpful. Nothing was too much trouble – I thoroughly recommend them.
Mr Poucher Devon. Sterling Eccles Overlander - Purchase.
We purchased our first Motorhome from LLV, a Hymer B654. The process was with no hard sell, no hassle, no grief just good old fashioned customer service from Steve, John and Gary. The after sales service is just a good, if there is anything that is not right the team will make sure it gets sorted. When we collected the van we were given a full 2 hour comprehensive hand over to make sure we understood and were happy with how everything worked. Many thanks to all the team at LLV.
Mr Don Souter Lincolnshire. Hymer B654 - Purchase.